Fernandof

Customer Support Specialist

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Overview

Looking for part-time work (4 hours/day)

at $10.00/hour ($880.00/month)

Associates degree

Last Active

December 3rd, 2024 (yesterday)

Member Since

January 17th, 2023

Profile Description

In my 5+ years of customer service roles, I've consistently delivered exceptional service, exceeding customer expectations. Proficient in email support, I prioritize prompt issue resolution, and fostering strong customer relationships. My Shopify expertise allows seamless order management while handling courier complaints to ensure timely deliveries. Skilled in chargeback resolution, I investigate and resolve disputes to maintain customer trust. If you are excited about potential collaborations, feel free to reach out!

Top Skills

Experience: 1 - 2 years

Proficiency in email support is one of my core strengths. I am well-versed in handling customer inquiries, resolving issues promptly, and providing clear and effective responses through email communication. My goal is to ensure that customers feel heard and their concerns are addressed with care.

Experience: 2 - 5 years

Experienced English-Speaking Phone Support Specialist with a proven track record in delivering exceptional customer service. Possessing strong verbal communication skills, I excel in addressing customer inquiries, navigating complex issues, and ensuring a positive customer experience.

Experience: 2 - 5 years

Other Skills

Experience: Less than 6 months

Experience: 1 - 2 years

Experience: Less than 6 months

Basic Information

Age
37
Gender
Male
Website
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Address
Angeles City, Pampanga
Tests Taken
None
Government ID
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