Michellene
Customer Service & Tech Support|Client Onboarding Specialist
Verified
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Bachelors degree
Last Active
October 1st, 2024 (46 days ago)
Member Since
January 16th, 2023
Profile Description
Hi. I am new in the Virtual industry but believe I have skills and the experience. I have more than 10 years of Customer Service experience in the BPO industry. Supporting customers via Inbound/outbound calls, chat and
I have also worked as a Client Onboarding specialist for 2 years. Onboard new customers and conducting virtual meetings to introduce them to their online portal. Giving tutorials and overviews on how to manage their account online. Assist customers with their online portal registration. As an Onboarding specialist, we handle 10 to 15 accounts for 90 days or until their new orders or services are activated. Responding to theirs
Top Skills
Customer Support » Phone Support » English Speaking
Experience: 10+ years
Customer Support » Customer Service
Experience: 10+ years
Other Skills
Customer Support » Email Support
Experience: 5 - 10 years
Office and Administration » Data Collection
Experience: 10+ years
E-Commerce » Order processing » Order Tracking
Experience: 10+ years
Customer Support » Chat Support
Experience: 5 - 10 years
Customer Support » Technical Support
Experience: Less than 6 months
Customer Support » Phone Support
Experience: Less than 6 months
Office and Administration » Microsoft Excel
Experience: Less than 6 months
Office and Administration » Data Entry
Experience: Less than 6 months
E-Commerce » Order processing
Experience: 10+ years
Customer Support » Customer Service » Payment Processing
Experience: 5 - 10 years
Office and Administration » Client Relationship Management
Experience: 2 - 5 years
Basic Information
- Age
- 34
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Dumaguete City, Negros Oriental
- Tests Taken
- IQ
- Score: 114
- DISC
- Dominance: 21%
- Influence: 7%
- Steadiness: 38%
- Compliance: 34%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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