Ma.
IT Helpdesk - Technical Service - Customer Service
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.11/hour ($899.99/month)
Bachelors degree
Last Active
December 25th, 2024 (8 days ago)
Member Since
January 3rd, 2016
Profile Description
A skilled, meticulous IT Administrative Assistant and Customer Service representative with expertise in offering outstanding assistance and guaranteeing that assignments are finished on schedule and in confidence. thrives in hectic, online settings after
developed protocols and methods to surpass all client expectations.
SKILLS
Communication Skills
Time Management
IT Skills
Excellent Attention to Detail
Good Decision Making
A Love for Learning
Sales Admin and Support
Technical Support
Customer Service
Order Entry and Processing
Product Research
Virtual Office Reception
Virtual Assistance IT Support
TOOLS
Asana
Zoho Desk
Freshdesk
GoogleDrive/ OneDrive
Microsoft 365
Windows Server
Nice
ServiceNow
Slack
Citrix
Systems:
OS33 Workplace Administration, MS Windows 10, Windows Server Operating Systems, Office 365, MS Exchange, Connectwise RMM tool, Active Directory, Domain Management, Citrix, POS, Tablet/iPad and android/iPhones
Typing skills - 60-65 WPM
I am ready to provide outstanding service for you.
Top Skills
Customer Support
Experience: 2 - 5 years
Customer Support » IT
Experience: 2 - 5 years
Other Skills
Professional Services » Management Services » Customer Support Management
Experience: 2 - 5 years
Office and Administration » Microsoft Word
Experience: Less than 6 months
Office and Administration » Microsoft 365
Experience: Less than 6 months
Software » Databases » ServiceNow
Experience: Less than 6 months
Customer Support » Chat Support
Experience: 2 - 5 years
Customer Support » Technical Support
Experience: 2 - 5 years
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Las Piñas city, Metro Manila
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 38%
- Influence: 20%
- Steadiness: 22%
- Compliance: 22%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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