Customer Service Representative/Insurance Claims Processor

More than seven dynamic years in the BPO industry did not fail to live up to the most phenomenal journey one could have experienced. It all began at Sitel Philippines when I embarked on the mission to do it: to create good support for Macy's online shopping. Every question grew to be more than just an inquiry—but a means of meaningful relationships and true satisfaction. From there, I embarked on a new journey for myself at The Results Company. There, I was scrupulous about the billing of Comcast. To be sure, any financial report or database was as precise as finely tuned instruments. I was catapulted into the frantic world of third-party repair and recall services at TeleTech for Sears. There, with the perfect amount of precision, I coordinated the repairs of appliances and turned customer concerns into solutions with absolutely no room for error. Learned escalations at EPerformax Cebu, so you were able to navigate high-pressure situations on behalf of eBay for your shipment inquiries and adjust orders with finesse, turning challenges into triumphs. Deepened expertise from EXL Service Philippines, which had navigated the intricacies of insurance claims and prepared and reviewed essential documents for compliance with regulatory requirements. At Tech Mahindra for TalkTalk UK, I have been a Chat Support Representative, providing technical support through chat and enhancing the company website with valuable tech tips. Nothing beats dissolving their queries and frustration into satisfaction. Assisting a small business owner to recover in time for the launch of a significant new product earned some genuine thanks, reminding me of the good work I was doing. In quieter moments, I created tech tips and mentored new team members to create a supportive community celebrating the power of technology and teamwork. Most recently, I stepped into the role of Account Lead at EmpireOne Contact Center, where I was directly reporting to the CEO. There, I foster an open culture of interaction, empower my team, and thereby nurture their potential. Focusing on monitoring performance and providing coaching has been propelling productivity while sending team morale to new astronomical heights. I feed on great customer experience and am a real team player. Bringing along my varied set of skills, I am ready to take the leap forward as a virtual assistant and learn more about the vast opportunities that await me. Let's connect! What do you have lined up for us? How are we going to accomplish something great together?

More than seven dynamic years in the BPO industry did not fail to live up to the most phenomenal journey one could have experienced. It all began at Sitel Philippines when I embarked on the mission to do it: to create good support for Macy's online shopping. Every question grew to be more than just an inquiry—but a means of meaningful relationships and true satisfaction. From there, I embarked on a new journey for myself at The Results Company. There, I was scrupulous about the billing of Comcast. To be sure, any financial report or database was as precise as finely tuned instruments. I was catapulted into the frantic world of third-party repair and recall services at TeleTech for Sears. There, with the perfect amount of precision, I coordinated the repairs of appliances and turned customer concerns into solutions with absolutely no room for error. Learned escalations at EPerformax Cebu, so you were able to navigate high-pressure situations on behalf of eBay for your shipment inquiries and adjust orders with finesse, turning challenges into triumphs. Deepened expertise from EXL Service Philippines, which had navigated the intricacies of insurance claims and prepared and reviewed essential documents for compliance with regulatory requirements. At Tech Mahindra for TalkTalk UK, I have been a Chat Support Representative, providing technical support through chat and enhancing the company website with valuable tech tips. Nothing beats dissolving their queries and frustration into satisfaction. Assisting a small business owner to recover in time for the launch of a significant new product earned some genuine thanks, reminding me of the good work I was doing. In quieter moments, I created tech tips and mentored new team members to create a supportive community celebrating the power of technology and teamwork. Most recently, I stepped into the role of Account Lead at EmpireOne Contact Center, where I was directly reporting to the CEO. There, I foster an open culture of interaction, empower my team, and thereby nurture their potential. Focusing on monitoring performance and providing coaching has been propelling productivity while sending team morale to new astronomical heights. I feed on great customer experience and am a real team player. Bringing along my varied set of skills, I am ready to take the leap forward as a virtual assistant and learn more about the vast opportunities that await me. Let's connect! What do you have lined up for us? How are we going to accomplish something great together?

More than seven dynamic years in the BPO industry did not fail to live up to the most phenomenal journey one could have experienced. It all began at Sitel Philippines when I embarked on the mission to do it: to create good support for Macy's online shopping. Every question grew to be more than just an inquiry—but a means of meaningful relationships and true satisfaction. From there, I embarked on a new journey for myself at The Results Company. There, I was scrupulous about the billing of Comcast. To be sure, any financial report or database was as precise as finely tuned instruments. I was catapulted into the frantic world of third-party repair and recall services at TeleTech for Sears. There, with the perfect amount of precision, I coordinated the repairs of appliances and turned customer concerns into solutions with absolutely no room for error. Learned escalations at EPerformax Cebu, so you were able to navigate high-pressure situations on behalf of eBay for your shipment inquiries and adjust orders with finesse, turning challenges into triumphs. Deepened expertise from EXL Service Philippines, which had navigated the intricacies of insurance claims and prepared and reviewed essential documents for compliance with regulatory requirements. At Tech Mahindra for TalkTalk UK, I have been a Chat Support Representative, providing technical support through chat and enhancing the company website with valuable tech tips. Nothing beats dissolving their queries and frustration into satisfaction. Assisting a small business owner to recover in time for the launch of a significant new product earned some genuine thanks, reminding me of the good work I was doing. In quieter moments, I created tech tips and mentored new team members to create a supportive community celebrating the power of technology and teamwork. Most recently, I stepped into the role of Account Lead at EmpireOne Contact Center, where I was directly reporting to the CEO. There, I foster an open culture of interaction, empower my team, and thereby nurture their potential. Focusing on monitoring performance and providing coaching has been propelling productivity while sending team morale to new astronomical heights. I feed on great customer experience and am a real team player. Bringing along my varied set of skills, I am ready to take the leap forward as a virtual assistant and learn more about the vast opportunities that await me. Let's connect! What do you have lined up for us? How are we going to accomplish something great together?

More than seven dynamic years in the BPO industry did not fail to live up to the most phenomenal journey one could have experienced. It all began at Sitel Philippines when I embarked on the mission to do it: to create good support for Macy's online shopping. Every question grew to be more than just an inquiry—but a means of meaningful relationships and true satisfaction. From there, I embarked on a new journey for myself at The Results Company. There, I was scrupulous about the billing of Comcast. To be sure, any financial report or database was as precise as finely tuned instruments. I was catapulted into the frantic world of third-party repair and recall services at TeleTech for Sears. There, with the perfect amount of precision, I coordinated the repairs of appliances and turned customer concerns into solutions with absolutely no room for error. Learned escalations at EPerformax Cebu, so you were able to navigate high-pressure situations on behalf of eBay for your shipment inquiries and adjust orders with finesse, turning challenges into triumphs. Deepened expertise from EXL Service Philippines, which had navigated the intricacies of insurance claims and prepared and reviewed essential documents for compliance with regulatory requirements. At Tech Mahindra for TalkTalk UK, I have been a Chat Support Representative, providing technical support through chat and enhancing the company website with valuable tech tips. Nothing beats dissolving their queries and frustration into satisfaction. Assisting a small business owner to recover in time for the launch of a significant new product earned some genuine thanks, reminding me of the good work I was doing. In quieter moments, I created tech tips and mentored new team members to create a supportive community celebrating the power of technology and teamwork. Most recently, I stepped into the role of Account Lead at EmpireOne Contact Center, where I was directly reporting to the CEO. There, I foster an open culture of interaction, empower my team, and thereby nurture their potential. Focusing on monitoring performance and providing coaching has been propelling productivity while sending team morale to new astronomical heights. I feed on great customer experience and am a real team player. Bringing along my varied set of skills, I am ready to take the leap forward as a virtual assistant and learn more about the vast opportunities that await me. Let's connect! What do you have lined up for us? How are we going to accomplish something great together?

More than seven dynamic years in the BPO industry did not fail to live up to the most phenomenal journey one could have experienced. It all began at Sitel Philippines when I embarked on the mission to do it: to create good support for Macy's online shopping. Every question grew to be more than just an inquiry—but a means of meaningful relationships and true satisfaction. From there, I embarked on a new journey for myself at The Results Company. There, I was scrupulous about the billing of Comcast. To be sure, any financial report or database was as precise as finely tuned instruments. I was catapulted into the frantic world of third-party repair and recall services at TeleTech for Sears. There, with the perfect amount of precision, I coordinated the repairs of appliances and turned customer concerns into solutions with absolutely no room for error. Learned escalations at EPerformax Cebu, so you were able to navigate high-pressure situations on behalf of eBay for your shipment inquiries and adjust orders with finesse, turning challenges into triumphs. Deepened expertise from EXL Service Philippines, which had navigated the intricacies of insurance claims and prepared and reviewed essential documents for compliance with regulatory requirements. At Tech Mahindra for TalkTalk UK, I have been a Chat Support Representative, providing technical support through chat and enhancing the company website with valuable tech tips. Nothing beats dissolving their queries and frustration into satisfaction. Assisting a small business owner to recover in time for the launch of a significant new product earned some genuine thanks, reminding me of the good work I was doing. In quieter moments, I created tech tips and mentored new team members to create a supportive community celebrating the power of technology and teamwork. Most recently, I stepped into the role of Account Lead at EmpireOne Contact Center, where I was directly reporting to the CEO. There, I foster an open culture of interaction, empower my team, and thereby nurture their potential. Focusing on monitoring performance and providing coaching has been propelling productivity while sending team morale to new astronomical heights. I feed on great customer experience and am a real team player. Bringing along my varied set of skills, I am ready to take the leap forward as a virtual assistant and learn more about the vast opportunities that await me. Let's connect! What do you have lined up for us? How are we going to accomplish something great together?