Customer Service Representative, Technical Support Representative and Sales Supp

Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

Bachelors degree

Last Active

April 3rd, 2025 (yesterday)

Member Since

January 11th, 2023

Profile Description

Hello , my name is Janray Julian, my friends call me Jan or Julian. You can call me that too. I have more than 8
years of professional experience in the BPO Industry. More than 5 years as Customer service representative and more than 3 years as Technical support representative.
I have worked at several well known international BPO companies located here in the Philippines where I gained and developed valuable skills. I also have experience as a Virtual Assistant for almost a year.
In my previous role as a Customer Service Representative and Technical Support Representative, I was responsible for answering inbound calls and making outbound calls regarding the customer's account and services which includes billing and any other general inquires.
I truly enjoy helping customers over the phone and believe that empathy is key to building successful relationships. I also want to be the person that makes life easier and more enjoyable for folks who has concerns about their accounts or services.
Honestly, this role allowed me to grow in so many directions. I was able to enhance my conversational skills, writing skills and problem-solving skills which are also important for any role.
Outside work, I love travelling, going to local coffee shops in the area, also I am a fur parent of 7 cats. Sometimes, to clear my mind from things, I do jogging or
I watch my favorite TV shows and animes.