Highly motivated Customer Service professional. Able to handle high volume of customer calls in a fast-paced environment with minimum supervision. Strong verbal, written, and listening skills. Comfortable interacting with all levels of the organization and public. Able to negotiate and solve problems quickly, accurately, and efficiently. Adept at multitasking. Committed to quality and excellence.
Experience: 10+ years
I have extensive experience in customer service, where I’ve honed skills in communication, problem-solving, and empathy. My role involved interacting with diverse customers, understanding their needs, and providing effective solutions to their concerns. I excel in maintaining a positive and professional demeanor, even in challenging situations, ensuring customer satisfaction, and fostering long-term relationships. My ability to listen actively and respond thoughtfully has consistently resulted in high customer satisfaction ratings and repeat business.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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