Accounts: Famehouse, Dastmalchi, Hopsy Beer, Recharge, KitLender, Positive Grid, Kitchen Restock
Role: Technical Support/ Customer Service (Phone,
- Help customers having issues on their accounts, sending replacements for orders.
- Support customers to cancel their orders and subscriptions.
- Sending follow ups and calling manufacturers/ suppliers.
- Acts as POC and sends reports such as daily scores, issues, tasks accomplished to the clients.
Tools: Salesforce, Zendesk, Intercom, Gorgias, Alluvi, Nice, Ring Central, Aircall
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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