IT Service Desk Associate

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

February 8th, 2025 (8 days ago)

Member Since

January 7th, 2023

Profile Description

I am an experienced IT Specialist with years of experience in the field. My main responsibilities include performing daily morning checks to monitor clients' servers, performing Active Directory tasks, Microsoft Exchange, Office 365, backup monitoring, and general troubleshooting of client issues via phone, email, and chat using remote control software.
I am also skilled in working with ticketing systems such as Halo, Connectwise, and ServiceNow. I have a passion for staying up-to-date with the latest technologies and trends in the IT industry, and I enjoy solving complex problems.
My strong problem-solving skills and excellent communication and interpersonal skills enable me to work effectively with clients, colleagues, and other stakeholders. I have a deep understanding of IT systems and processes, and I am always looking for opportunities to enhance my skills and knowledge.
Overall, I am an enthusiastic and dedicated IT Specialist with a proven track record of delivering high-quality support services to clients. I am excited about the opportunity to bring my skills and experience to a new team and to contribute to the success of the organization.