CSR |Content Moderator | Event/Concert Ticket Purchaser | Em

Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Bachelors degree

Last Active

March 5th, 2025 (2 days ago)

Member Since

January 6th, 2023

Profile Description

Experienced Customer Support Specialist with over six years of expertise in customer service, email support, content moderation, and ticket purchasing. Adept at handling customer inquiries, resolving disputes, and ensuring smooth order processing across multiple platforms.???? Customer Service & Email Support: Skilled in managing customer interactions through Gorgias, Upgrade to see actual info, Zoho Mail, and Shopify, handling refunds, tracking orders, and resolving payment disputes via Airwallex and PayPal.???? E-commerce & Logistics Expertise: Proficient in Shopify order management, processing refunds, updating customer orders, and troubleshooting shipping concerns.???? Content Moderation & Compliance: Ensured platform guideline adherence by reviewing and moderating user content to maintain high-quality standards.???? Ticket Purchasing & Coordination: Experienced in securing football tickets for UK-based clubs, managing multiple ticketing platforms, prioritizing pair ticket purchases, and organizing QR codes for easy resale.Strong attention to detail, excellent communication skills, and the ability to thrive in fast-paced environments. Dedicated to delivering top-notch customer service while optimizing workflow efficiency.