Customer Rep, US-HIPAA Certified Medical VA, Scribe & Biller

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

February 5th, 2025 (2 days ago)

Member Since

January 5th, 2023

Profile Description

Dedicated and detail-oriented professional with expertise as a Medical Virtual Assistant, Medical Scribe, Medical Biller, Trainer, and Customer Service Specialist. With over 5 years of experience, I have successfully supported healthcare practices in the United States, Australia, Europe, and the Philippines, ensuring compliance with HIPAA standards and delivering exceptional service.

Strengths and Skills: Proficient in EMR/EHR systems (Athena, Practice Fusion, Brightree) and medical billing processes, including insurance verification, coding (CPT, ICD-10, HCPCS), and prior authorizations. Experienced trainer and team leader, providing coaching and support to enhance team performance. Skilled in accounts receivable management, claim resolution, and preparing financial and operational reports. Adept at appointment scheduling, documentation, and streamlining workflows for optimal efficiency. Strong communication and customer service abilities with a proven track record in resolving client concerns and achieving satisfaction.

Accomplishments:
Certified Medical Biller (2024) and US HIPAA Certified (2023, 2024).Recognized for outstanding performance in clinical practices and best in clinical services during my academic years. Successfully led telehealth platform operations and collaborated with healthcare providers to ensure seamless service delivery.
With a Bachelor’s Degree in Radiologic Sciences (with honors) and certifications in medical billing and customer service, I bring a well-rounded skill set and commitment to excellence in every project. Let’s work together to achieve your goals efficiently and professionally!

TOOLS I USED: 
EMR/EHR (Practice Fusion, Athena,  Doctor Chrono, Brightree, Allscripts & Simple Practice) 
Canva, Zoom, Skype Google Suite, Microsoft Offices & Outlook 
EzyVet, VetMed, Slack, Trello, Hubspot, Skriptbook & Tracklist 
Amazon, Shopify, Shopee, Lazada & Bigcommerce 
Quickbooks, Moxie, Bonsai and AppFolio Zendesk & Grand central 
Zoho One suite ( Zoho CRM, Zoho Books, Zoho Recruit, Zoho Creator, Zoho Desk, Zoho Projects,  Zoho Inventory, Zoho Survey, Zoho People, Zoho Marketing and many more) 
Dropbox, Zipforms & DocuSign Salesforce, Boss, Whatsapp & Samson
Social Media App & Web

HVA SKILLS: 
Knowledge of EHR/EMR systems 
Prior Authorization 
Insurance Verification 
Appointment Scheduling <8efe80624d780eba0c6493ec45140364>Email Management & phone handling 
Social Media Management 
Transaction & Documents Specialist (Real Estate Industry) 
Real Estate Virtual Assisting Skills 
E-commerce Virtual Assisting Skills 
Data Entry & Transcriptionist 
Medical Terminology & Practices 
Medical Operations & Billing 
Medical Manager & Trainer

 SOFT SKILLS 
Ability to work under pressure 
Time Management 
Ability to multitask 
Team Player 
Ability to handle questions and problems in an efficient manner