Skilled at listening actively and responding clearly and courteously to customers' inquiries or issues.
Excel in identifying and resolving customer concerns efficiently, aiming for quick and satisfactory solutions.
Possess a good understanding of the products or services offered, enabling you to provide accurate information and guidance to customers.
Demonstrate patience and empathy while addressing customer problems, ensuring they feel heard and valued.
Can adapt to different customer personalities and situations, adjusting your approach to meet various needs effectively.
Can
manage your time well, handling multiple customer inquiries promptly and meeting response time expectations.
Can handle difficult situations calmly and find resolutions that turn negative experiences into positive ones for customers.
Familiar with customer support tools and software, using them efficiently to enhance customer interactions and support.
Can work well with your colleagues, sharing knowledge and contributing positively to the overall customer support team.
Maintains a positive and professional attitude, ensuring customers receive exceptional service while representing the company positively.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
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