Medical Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $6.59/hour ($1,160.02/month)

Bachelors degree

Last Active

November 22nd, 2024 (today)

Member Since

January 4th, 2023

Profile Description

Dedicated virtual professional with proven expertise in dental insurance verification and international customer service. Offering a unique combination of healthcare administration and customer support experience gained from working with prestigious global organizations including UPS (UK) and InterContinental Hotels Group (IHG).

Expert Services Offered:

*Dental Insurance Management
Insurance verification through online portals and direct carrier contact
Specializing in Medicaid, Liberty Dental, and PPO insurance plans
Claims status tracking and updates
Detailed benefits documentation

*Customer Service Excellence<8efe80624d780eba0c6493ec45140364>Email and voice support for international clients
Reservation management and loyalty program administration
Complex problem resolution and case management
Professional communication across different time zones

*Virtual Administrative Support
Accurate data entry and record keeping
System navigation and database management
Detail-oriented documentation 

*Email management and correspondence

Technical Skills:
Insurance verification portals
Practice management software
Customer relationship management (CRM) systems
Microsoft Office Suite
Shipping and tracking systems
Hotel reservation platforms

Professional Strengths:
Strong attention to detail
Excellent written and verbal communication
Problem-solving and critical thinking
Multi-tasking and priority management
Adaptable to different industries
Reliable and deadline-oriented

Work Schedule:
Available for [your preferred hours]
Flexible to adjust to client time zones
Reliable internet connection and dedicated workspace