Operations Manager

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

December 14th, 2024 (13 days ago)

Member Since

December 27th, 2022

Profile Description

Strong leadership skills to manage and motivate a diverse team of agents and support staff. They set performance goals, provide regular feedback, and conduct performance evaluations to ensure the teaUpgrade to see actual infoets targets.


Proficient in defining and tracking key performance indicators (KPIs) to measure the team's performance. They use data-driven insights to identify areas for improvement and take corrective actions when necessary.

Knowledgeable about quality control processes to ensure that services provided meet or exceed the required standards. They implement quality monitoring and coaching programs to improve agent performance.

Skilled in developing and delivering training programs for new hires and ongoing training for existing teaUpgrade to see actual infombers. They ensure agents are equipped with the necessary knowledge and skills to perform their roles effectively.

Excellent communication skills to interact with clients, teaUpgrade to see actual infombers, and stakeholders effectively. They can convey information clearly and foster a positive and collaborative work environment.