Hello! ???? Need help with bookkeeping, data entry, or product research for your business? Looking for top-notch customer service support? You're in the right place! I've got you covered!
With expertise in live chat,
With a background in accountancy and business management, I'll ensure your financial records are accurate and up-to-date using platforms like Xero and QuickBooks. Plus, I'll conduct thorough product research to identify high-potential products for your Amazon store and optimize your listings for maximum visibility and sales.
Let's enhance your business together!
My top skills include:
?Data Entry Skills
?Basic Google Sheet Skills
?Basic editing skills
?Admin Tasks
?Customer Service Skills
? Basic Bookkeeping Skills
? Product Research
?Lead Generation
I have experience using many popular applications such as:
? Xero
?QuickBooks
?Amazon Seller Central
? Excel
?Google Sheets
? Jungle Scout
? Helium 10
?Livechat 24*7
?Zendesk
?Google Suite
?Canva
? Capcut
Feel free to contact me if you have any questions or would like to discuss your project in more detail. I'm excited about the opportunity to collaborate with you!
Experience: Less than 6 months
Having started my career in customer service with the 96 Group Back Office, I dedicated myself to handling returns, resolving complaints, and ensuring that each customer interaction was met with prompt, accurate, and courteous responses. During my tenure, I developed strong communication skills and honed my ability to provide exceptional service through various channels, including live chat and WhatsApp. After demonstrating consistent dedication and performance, I was promoted to the position of Quality Assurance (QA) after nearly 1 year and 7 months. In this role, I undertook the responsibility of investigating customer complaints and concerns, focusing on monitoring, assessing, and enhancing different aspects of service delivery to elevate client satisfaction.
Experience: Less than 6 months
Experience: 1 - 2 years
Throughout my professional journey, I have cultivated a proficiency in utilizing tools such as Google Sheets, and I bring a robust set of Excel skills derived from my previous employment. My experience in these areas has not only equipped me with a solid foundation in data analysis and management but has also instilled in me a commitment to accuracy and efficiency.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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