Angela

Customer Service Representative / Appointment setter/ VA

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Overview

Looking for full-time work (8 hours/day)

at $5.40/hour ($950.40/month)

Bachelors degree

Last Active

March 4th, 2025 (today)

Member Since

December 19th, 2022

Profile Description

no skill summary

Top Skills

Professional Services » Management Services » Administrative Management

Experience: 1 - 2 years

Worked as an admin staff where primary tasks involved processing documents, appointment setting, email support and other admin tasks. Main point of contact between client and customers. Did follow-ups via email, sms, and call follow-ups.

Customer Support » Customer Service

Experience: 2 - 5 years

Years of experience in the BPO industry as a customer service representative and a technical support. Calls I handled are mostly about delivery issues, billing, sales, technical issues, and general concerns or inquiries from clients/customers. I also have an experience as an online chat support, in which I handled customer service and technical support.

Marketing » Appointment Setting

Experience: 6 months - 1 year

I was an appointment setter from my last job, the company I worked with offers commercial cleaning services. It's outbound and cold calling, I usually gather my target leads first , then start dialing and set appointments for potential clients.

Other Skills

Office and Administration » Data Entry

Experience: 1 - 2 years

Amazon research product specialist using keepa and seller amp. Data entry and using CRM.

Office and Administration » Quality Assurance

Experience: 2 - 5 years

Experienced as a quality analyst in the BPO industry for years.

Basic Information

Age: 34

Gender: Female

Website: Sign Up with Pro Account to View

Address: Tarlac City, Tarlac

Tests Taken: IQ
Score: 106: DISC
Dominance: 22
Influence: 25
Steadiness: 18
Compliance: 36: English
C2(Advanced/Mastery)