Amazon Specialist | eCommerce Expert | Go-Getter

Since April 2018, I have specialized in Amazon account optimization, SEO, catalog management, and copywriting. Skilled in Amazon Seller Central, I manage inventory, resolve account issues, and ensure policy compliance. My expertise in SEO and product listings boosts search rankings and conversions, while clear communication and customer service foster strong client relationships and long-term success.

I am an Amazon Specialist with expertise in navigating Amazon Seller Central to help clients optimize sales and proactively manage their accounts. I specialize in identifying and resolving issues, ensuring smooth operations and sustained growth. With daily hands-on experience, I provide strategic guidance and actionable solutions tailored to each client’s unique needs.

With extensive experience in Amazon Listing Management, I specialize in creating, optimizing, and maintaining accurate product listings. I leverage my expertise in SEO, copywriting, design, and merchandising to improve product visibility, resolve listing issues, and ensure compliance. My skills drive client success by enhancing product discoverability and maximizing sales on the Amazon platform.

As an expert in copywriting for Amazon, I’ve always been captivated by the power of words to captivate, influence, and drive sales. From the moment I discovered copywriting, I embraced the challenge of creating compelling content that builds excitement and converts customers. This certificate has equipped me with advanced skills and insights to excel in writing high-performing copy tailored to the Amazon marketplace.

With two years and four months of hands-on experience as an Airbnb Resolutions Specialist, I bring a wealth of knowledge and expertise in resolving complex issues and ensuring exceptional customer experiences within the vacation rental industry. As a seasoned professional in this field, I have honed my skills in dispute resolution, customer support, and relationship management, enabling me to navigate the intricacies of Airbnb's platform and deliver outstanding results.

I have 16 years of customer service experience with strong communication, problem-solving, and adaptability skills. I am proficient in CRM, email tools, dialers, and spreadsheets, and I am dedicated to delivering exceptional customer experiences.

I am proficient in using Helium 10 for Amazon SEO, including keyword tracking and competitor research, with over 2 years of experience optimizing product listings and improving search rankings.

I have gained skills in social media management, enabling me to enhance brand presence, engage audiences, and drive results. I am proficient in platforms like Facebook, Instagram, Twitter, and LinkedIn, and stay updated on the latest trends and best practices.

My goal is to support the sales process by generating qualified leads and ensuring a smooth transition from initial contact to scheduled appointments. My consistent efforts help drive sales by allowing the team to focus on presenting, negotiating, and building customer relationships.

I have basic graphic design skills using Canva, allowing me to create simple, professional-looking designs using its templates, elements, and tools. I am eager to continue learning and improving while helping businesses communicate their messages effectively.