Administrative Assistant|Customer Service|Appointment Setter

Overview

Looking for full-time work (6 hours/day)

at $6.00/hour ($792.00/month)

Bachelors degree

Last Active

January 13th, 2025 (today)

Member Since

December 7th, 2022

Profile Description

Hi, This is Euni, If you are looking for a friendly, responsible and flexible Freelancer, you landed the right profile.
Philippines is one of the largest Business process outsourcing hubs in the word and worked in this industry for 3 years, before I started my freelancing journey in 2021. I witnessed how BPO companies manage and value their clients. I acquire and utilize them in offering services
See below, skills an experiences:
*As a Customer Service in Amazon Retail account:
Account specific
Tracking details
Transferring calls
Tech support (Basic troubleshooting)
*Sales Agent for FTD (Florists' Transworld Delivery)
Order Taker
Closing Sales
Offering SWAT (Sells what's Available Today)
*Back office agent (Multinational clothing company)
Support Agent inquiries
Taking Escalated call
Outbound calls
Outbound emails
Inbound Emails
Chat representative with 2 concurrences
( 2 chats at the same time)
Research and Data Entry
Basic Excel
Closing cases (Investigating and Decision Making)
Creating IUpgrade to see actual info ticekt (IT Ticket)
*Other skills and Tools navigation:
Appointment setting
Create Professional Presentations - PowerPoint
Basic Video Edit
Canva -Photo Editor
Kinemaster - Video Editor
Microsoft Offices - Word,Excel Docs,,PPT
Basic Google Sheets
Add Event in Google Calendar
Best of all, Versatile and Capable. I am open for trainings and to be given brand new set of skills.
Looking forward to work with you.