I'm a customer service representative experience in various channels including telephone calls, live chat and self service options that aims to build positive relationships with customers and enhance their overall customer experience. I specialize in product-related inquiries, assisting consumers in making knowledgeable purchasing decisions, resolving complaints or technical difficulties, delivering post-purchase assistance, and making recommendations or guidance.
Experience: 2 - 5 years
My areas of expertise include answering questions about products, helping customers make informed decisions about what to buy, handling complaints and technical issues, providing help after the sale, and offering advice or recommendations without making a phone call.
Experience: 2 - 5 years
My areas of experience are product inquiries, assisting customers in making well-informed purchasing selections, managing complaints and technical problems, post-purchase assistance, and providing recommendations or guidance over the phone or through chat.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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