* Customer Service & Communication
Skilled in providing excellent customer service, both in-person and online. Experienced in engaging with customers via chat and social media, addressing inquiries, and ensuring client satisfaction. Proficient in handling multiple client conversations simultaneously and transferring positive clients to the appropriate departments.
* Sales & Prospecting
Demonstrated ability in prospecting and identifying potential clients through social media, engaging them effectively to drive subscriptions, and transferring qualified leads to the Sales team. Knowledgeable in using social media platforms to attract and maintain client interest.
* Office Administration & Organization
Proficient in managing office tasks, including encoding applicant details, sorting files, and coordinating various documents. Experienced in organizing files, scheduling appointments, and ensuring efficient workflow in the office setting.
* Social Media Management
Skilled in handling social media platforms such as Facebook and Instagram, managing business pages, responding to inquiries, and creating engaging content like Reels videos to promote company events. Familiar with Meta Business Suite and experienced in social media marketing.
* Event Coordination
Hands-on experience in planning and executing events, such as job fairs. Involved in processing requirements, setting up promotional materials, and managing on-site tasks, including cheque collection and document delivery.
*Content Creation
Able to create engaging social media content, particularly Facebook Reels videos, to promote events and boost engagement.
*Gaming Knowledge & Digital Trends
Knowledgeable about the gaming industry and trends, with over a decade of gaming experience across various platforms and genres.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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