Quality Analyst

Overview

Looking for full-time work (8 hours/day)

at $6.50/hour ($1,144.00/month)

Bachelors degree

Last Active

November 22nd, 2024 (today)

Member Since

November 22nd, 2022

Profile Description

Work Experience in Different Fields:
• Vacation Rental Management (Airbnb, VRBO, Upgrade to see actual info, Guesty)
• Customer Service for BPO companies (Telco, Airbnb, Outbound sales, Cold calling)
• Technical support and Helpdesk (BPO companies – DELL, Telco)
• Student Advisor for an Australian vocational education and training organization
• Lead generation and appointment setting (LinkedIn, Indeed)
Skills and Tools used:
• Google Drive, Dropbox, Zoho Workdrive (file storage)
• Hubspot
• Upgrade to see actual info
• SalesForce
• Zendesk
• Zoho CRM
• Guesty
• Google Suite (docs, sheet, slide, drive)
• Microsoft Office (word, excel, powerpoint, outlook)
• Calendly, Google Calendar, Apple calendar
I am new to freelancing but I have the necessary work experiences and qualifications to be a successful freelance virtual/executive assistant. I have started out my career in the BPO industry since 2006 and have been exposed to different industries such as telecommunications, banking and finance, sales, technical support and helpdesk, lead generation and appointment setting in the higher education set-up, property and vacation rental management.
I am highly adaptable, flexible, independent and a team player. I am efficient in my job, very detail oriented, I take the initiative to start a task when given a chance and I take pride in the quality of work that I produce with nearly 2 decades of working in different fields in the call center industry. I am available to work anytime and I can always join on a call for an interview.