Earl

Quality Analyst | Customer Service Rep (5 years experience)

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.50/hour ($968.00/month)

High school diploma

Last Active

September 19th, 2024 (today)

Member Since

November 18th, 2022

Profile Description

Unlock Exceptional Customer Service with a Results-Driven Quality Analyst!Ready to elevate your operations? With a passion for excellence and a keen eye for detail, I specialize in enhancing customer interactions through:Call Evaluation Mastery: Assessing agent performance and adherence to standards.
Meticulous Attention to Detail: Ensuring accuracy in every review.

Data-Driven Insights: Transforming data into actionable strategies for improvement.
Empowering Feedback & Coaching: Helping agents deliver outstanding customer experiences.

Let’s optimize your service quality and exceed customer expectations together!

Top Skills

Office and Administration » Transcription » Typing

Experience: Less than 6 months

Office and Administration » Quality Assurance

Experience: 2 - 5 years

Other Skills

Office and Administration » Transcription

Experience: Less than 6 months

Office and Administration » Data Entry

Experience: Less than 6 months

Customer Support » Customer Service

Experience: 1 - 2 years

Office and Administration » Microsoft Excel

Office and Administration » Email Management

Basic Information

Age
27
Gender
Male
Website
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Address
Olongapo, Zambales
Tests Taken
DISC
Dominance: 29
Influence: 29
Steadiness: 26
Compliance: 16
Uploaded ID
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