Unlock Exceptional Customer Service with a Results-Driven Quality Analyst!Ready to elevate your operations? With a passion for excellence and a keen eye for detail, I specialize in enhancing customer interactions through:Call Evaluation Mastery: Assessing agent performance and adherence to standards.
Meticulous Attention to Detail: Ensuring accuracy in every review.
Data-Driven Insights: Transforming data into actionable strategies for improvement.
Empowering Feedback & Coaching: Helping agents deliver outstanding customer experiences.
Let’s optimize your service quality and exceed customer expectations together!
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 1 - 2 years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.