I was an escalation specialist from my previous job. I am responsible for handling customer complaints and resolving issues that can't be handled at the frontline level. I work with customers to identify their concerns, determine the best course of action, and resolve any outstanding issues in a timely fashion.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.