Customer Service. Billing and Collections. Retention.

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 25th, 2024 (today)

Member Since

November 16th, 2022

Profile Description

???? Dynamic Professional
with Expertise in Collections, Administration, and Virtual Assistance ????


I am a dedicated and
results-driven professional committed to delivering exceptional customer
service and operational efficiency in remote environments. With a proven track
record in Customer Relationship Management ????,
I excel in building rapport with clients and effectively addressing their
needs, ensuring high levels of satisfaction and loyalty.
My experience in Payment
Negotiation ???? has equipped me with
the skills to navigate challenging conversations and develop mutually
beneficial solutions for outstanding balances, leading to a significant
reduction in delinquent accounts. I am adept at Conflict Resolution ?????,
utilizing my strong problem-solving abilities to quickly identify issues and
implement effective strategies that foster a positive resolution.
Highly organized and detail-oriented, I possess
strong Time Management ? and Task Prioritization ????
skills that enable me to manage multiple responsibilities efficiently, ensuring
that deadlines are met without compromising quality. I leverage tools like CRM
Systems ?????, Google Workspace ?????,
and Project