EXPERIENCED Customer Service PRO | Healthcare Rockstar | VA

Overview

Looking for full-time work (9 hours/day)

at $5.00/hour ($990.00/month)

High school diploma

Last Active

February 18th, 2025 (21 days ago)

Member Since

November 16th, 2022

Profile Description

Need an EXPERIENCED Customer Service PRO | Healthcare Rockstar | Virtual Assistant for the long haul?
*** Cost-Effective &Tech Savvy
*** High Speed Internet & Equipment
*** Time Zone & Data Security
*********JACK-OF-ALL-TRADES -- Providing Support wherever it's needed most
---Clients let me handle a wide array of tasks, including but not limited to, managing emails, scheduling appointments, handling data entry, conducting research, managing social media accounts, customer service, healthcare assistant, content creation and even any Microsoft office works.
*********Document control?
---This PRO's got it covered! Expect your company files be handled like a librarian in a library everything's in its place and easy to find --- from Email Management to your Cloud Files
*********Customer Service PRO!
---My goal is always to put a smile on your customer's face, and I'll move mountains to make that happen. "wink"
*********Flawless Data Entry and Calendar Management
---May sound dull, but not to this PRO. I crunch numbers and tame calendars with a surprising 100?curacy in Meticulous Data Entry and Efficient Calendar Coordination.
*********HEALTHCARE ROCKSTAR
- CERTFIED MEDICAL/HEALTHCARE VIRTUAL ASSISTANT
- CERTIFIED DENTAL VIRTUAL ASSISTANT plus,
- HIPAA CERTIFIED
MASTERED in:
1. Schedule Management - Appointment Scheduling, Rescheduling and Cancellation
2. Verifying Eligibility and Benefits
3. Prior Authorization
4. Prescription Refill
5. Excellent Customer Service
6. DME Refill
.
PROFICIENT with tools such as:
-Citrix
Zoho CRM
-Salesforce
-Canva Pro
-Google Suite (Sheets, Docs, Drive, Hangout)
-Microsoft Offices (Excel, Word, Teams)
-VoIP Systems - (RingCentral, Kixie Powercall Dialer, Vonage Business, Avaya, Cisco, Genesys, Spruce, Grasshopper)
-Gmail
-Outlook
-Skype
-Social Media Platform (Facebook, Instagram, Pinterest)
-LinkedIn