I've been in the BPO industry for over 4 years where I get to talk with clients who are dealing with different issues and problems.
I have also tried working as a Property Specialist in a prestigious company and have experience in sales.
In my recent role as a resolution specialist, I function as an expert in handling escalated contacts. Aside from that, I also do 1 on 1 coachings with newly hires, assist, and train them with how the business works. During my career, I have proven my commnunication skills, leadership potential, and time management skills.
I am well known being task driven, goal oriented, flexible, multi tasking, and have strong work ethics.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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