With my 8 years of experience in customer service via phone/email/chat/text, I am confident that I can contribute to the success of your team.
As a freelancer since 2021, I have gained valuable skills in communication, problem-solving, and time management. I have provided virtual receptionist services for over a year and have also worked as a guest manager for a short-term rental in Europe. These experiences have allowed me to develop a deep understanding of customer needs and expectations, as well as the ability to work remotely and manage my time effectively.
In addition, I am proficient in using various tools such as Gorgias, Zendesk, Podium, eviivo, aircall, Slack, and Zoom, Mytime, Ringcentral, google meet, I am a quick learner and am always eager to learn new technologies and tools.
Currently, I am looking for a full-time position that will allow me to continue to support my family's daily needs and grow my skills.
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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