Current Employment Status:
Hired Full Time on Nov 20, 2024

Aira

Customer Service|Executive Assistant| Property Manager

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

April 6th, 2025 (2 days ago)

Member Since

November 6th, 2022

Profile Description

Welcome to my profile.
Hi, I’m Upgrade to see actual info Fe Broñola. I studied Bachelor of Science in Secondary Education major in English, and with years of experience in customer service, administration, and project management. I’m here to help you streamline operations and achieve excellent results for your business.
My Experience:
Customer Service Representative: Managed inquiries, billing issues, payments, and service orders for US (Telco) and Australian (Utilities) clients in the BPO industry.
Account & Guest Communication Manager: Handled short-term rental listings on Airbnb, Upgrade to see actual info, and VRBO, managing guest communication, maintenance, and ensuring positive reviews.
Cold Caller & Appointment Setter: Assisted a web development company by generating leads and setting appointments to help clients grow their online presence.
Administrative Assistant (Real Estate): Supported real estate companies with tenant inquiries, payments, and general admin tasks.
E-commerce Assistant (Drop Shipping): Managed emails, order processing, and supplier coordination to ensure smooth operations.
Executive Assistant: Managed travel, meetings, and daily operations to increase productivity for top-level executives.
Why Choose Me?
I’m highly organized, reliable, and committed to delivering quality work. Whether you need customer service, admin support, or project management, I’m here to help your business succeed.
Skills:
Customer Service & Account Management
Virtual Assistance & Administrative Support
Short-Term Rental Management (Airbnb, Upgrade to see actual info, VRBO)
Cold Calling & Lead Generation
Appointment Setting & Executive Assistance
Travel Coordination & Event Planning
Tech Proficiency:
Upgrade to see actual info, Slack, Hostaway, Notion, Asana, Appfolio, Teleconsole, OwnerRez
Let’s connect and see how I can assist you!

Languages:English (Fluent)

Top Skills

Customer Support

Customer Support » Phone Support

Customer Support » Content Management

Other Skills

Customer Support » Email Support

Customer Support » Forum Community Moderation

Office and Administration » Transcription

Office and Administration » Data Entry

E-Commerce » Inventory Management » Quality Control

Human Resources

Real Estate » Appointment Setting

Office and Administration » Microsoft Excel

Office and Administration » Email Management

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Basic Information

Age
29
Gender
Female
Website
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Address
Consolacion City, Cebu
Tests Taken
None
Government ID
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