Aira

Customer Service|Executive Assistant| Property Manager

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 5th, 2024 (today)

Member Since

November 6th, 2022

Profile Description

Welcome to my profile!

I'm Upgrade to see actual info Fe Upgrade to see actual info, I took Bachelor of Science in Secondary Education major in English with 8 years of experience in Customer Service. 

I am well organized, efficient, self-motivated, trainable, and adaptable.

I have worked in the BPO (Business Process Outsourcing) Industry for years as a Customer Service Representative for an international accounts. I assist customers with their billing, payments, complaints, service order requests, order management, and etc.

I also have an experience as an Account Manager in Upwork for an Online Travel Agency where I manage listings via Airbnb, Upgrade to see actual info, VRBO, Google Post, and Peer space. I assist guests with their enquiries in different booking platforms, offer assistance during and after their stay either via phone or through messaging. Also, handles maintenance concern if there is. 

I was also a cold caller or an appointment setter for a web development company. Where I contact potential clients and check their web development needs according to their businesses.

I also became a Real Estate  Customer Service Manager for a Management company that handles multiple properties in the US. My role is to assist tenants with their maintenance concern, payments, and some admin tasks. 

Recently, I became an Executive Assistant for some managing Directors. I assist them with Travel Support (Basic & Complex), Conference call and meeting coordination (Basic & Complex), Workspace and Restaurant Reservation, Research, Meeting Planning, Proactive Calendar Coordination, Access list and Site Maintenance, and lastly Special Projects as time allows.

My goal is to deliver results that exceed expectations and contribute to the success of my clients' projects. 

I'm committed to providing top-notch service and building long-term relationships with my clients. Feel free to reach out to discuss how I can help you achieve your goals!

Top Skills

Customer Support

Customer Support » Phone Support

Customer Support » Content Management

Other Skills

Customer Support » Email Support

Customer Support » Forum Community Moderation

Office and Administration » Transcription

Office and Administration » Data Entry

E-Commerce » Inventory Management » Quality Control

Human Resources

Real Estate » Appointment Setting

Office and Administration » Microsoft Excel

Office and Administration » Email Management

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Basic Information

Age
28
Gender
Female
Website
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Address
Consolacion City, Cebu
Tests Taken
None
Uploaded ID
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