I learned a lot from my previous employment. I've been with Life Support as a CSR/Sales for 1 year, 6 months experience in MetroPCS, a Telecommunications Company as a CSR, Tech Support and Billing Account . 6 months experience in Hubzu, an online Real Estate biding website as a Junior Associate, and lastly as a Social Media Manager were I handled engagement and monitors account growth. I also handles our own tattoo shop page for more than 3 years. I'm very effective at engagement, connection, social media moderation and growth. I'm a fast learner, flexible, responsible, I can work under pressure and on a minimal supervision and also has a strong attention to details. I am here to help you grow your business and at the same time improve myself and learn more in this field. I believe that everday is a learning process and all of us has a room for improvement.
Experience: 6 months - 1 year
I'm a skilled Instagram Growth Specialist. I managed some influencers account. I help them gain followers using a strategic and authentic approach. I also do Instagram marketing, I reach out people who would be interested on the products that we are offering. I handled their accounts engagement and monitor the number of followers growth. My task also handles responding to messages, comments and also postings.
Experience: Less than 6 months
I worked as a technical support for a telecommunication account. I assisted customers who are having a hard time understanding/navigating their mobile phones even troubleshooting their devices. I also assisted customers with the transfer of their numbers from old devices to a new ones. I made sure to give a clear and understandable explanation for customers who are having a hard time specially senior people who really needs it. I'm a very patient person, because a successful call makes me feel that I'm an effective tech support agent.
Experience: 1 - 2 years
I worked as a Customer Service Representative for a medical account, telecommunication and a realty company. I assisted customers with their inquiries, details and informations that they needed to know. I assure empathy and clear communication with the customer, I make sure that I will be understood the way the customer needed it.
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