Richard

Account Associate| Virtual Assistant |Customer Service |

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

January 26th, 2025 (yesterday)

Member Since

November 1st, 2022

Profile Description

-Data management
-Customer service (Retail, Home warranty, Tel co and Gaming)
-Computer literate (MS word excel and etc.) 
-Extensive experience being a customer service specialist who worked in the BPO industry answering customer's inquiry, placing orders and resolving complaints thru chats, emails and inbound/outbound calls.

-Moved to a Subject Expert Matter position making sure that agents follow client's expectation and KPI goals by monitoring their performance and guiding them through the process. 

-Cold calling for a real-estate private investor and nurturing leads until sales is closed.

-Manage social media accounts (posting and creating captions).

-Conduct employee onboarding and help organize training & development initiatives.

-Creative Writing

-Copywriting focusing on sales and value??emails, product description, funnel headline, and etc. 

-Basic Reels/Short Video Editing

- Service-orientation

- Tech-savvy with 'can-do mindset' 

Basic Information

Age
24
Gender
Male
Website
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Address
Davao City, Davao Del sur
Tests Taken
IQ
Score:  121
DISC
Dominance: 22
Influence: 36
Steadiness: 24
Compliance: 17
English
C2(Advanced/Mastery)
Government ID
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