Current Employment Status:
Hired Full Time on Sep 27, 2024

Melvin

Top Rated e-Commerce Customer Service VA | Cold Caller

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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

November 26th, 2024 (today)

Member Since

October 11th, 2022

Profile Description

I am a Customer Service Sales/Cold Caller/Appointment Setter and an Onboarding Specialist/Virtual Assistant Professional with exceptional experience in blog and article writing, providing reliable sales, administrative, and customer support. A professional at managing tasks including email, managing files, administrating, moderating social media, designing graphics, and e-commerce.

Specific Expertise

-Customer Service 
-Community Manager
-Onboarding
-Sales
-Cold Caller/Appointment Setter
-Admin Support
-Lead Generation
-Online Research and Data
-Email Marketing
-Social Media Management
-Email Management 
-Blog and Article Writing

CRM/Project Management tools I have experience with:

-HubSpot
-Zoho
-Notion
-Helpdesk
-Intercom
-ReAmaze
-Tidio
-HelpScout
-Zendesk
-Gorgias
-Freshdesk
-Hubstaff 
-Asana
-Trello
-Woocommerce
-Shopify
-Amazon
-Groove
-Keeping
-Drag Cards
-ShipStation
-ColdTrack
-Loop Returns
-ReCharge
-Skio
-Klaviyo
-Flexport
-Stallion Express
-Five9
-Yotpo
-Trustpilot
-Meta Business Suite
-Google Apps
-Microsoft Office
-Slack
-Whatsapp
-Teams 

Phone Tools 

-Kixie 
-DialPad 
-CallTools 
-Aircall 
-Ring Central

Writing Tools I've used:

-ChatGPT
-ShopifyAI
-JasperAI
-CopyAI
-Gemini
-Rytr
-QuillbotAI

Photo and Video Editing tools:

-Canva
-Capcut
-InVideo
-Filmora
-InShot
-Figma 

Other things that I can help you with: 

-Set up your Etsy Shop/Store 
-Gorgias, Zendesk Account for your Customer Service Personnel 
-Set up your Shopify Store

2 Quick Steps to see if we're the RIGHT FIT

1. Send me a quick message
2. Schedule a discovery call

Top Skills

Experience: 2 - 5 years

n my extensive tenure as an eCommerce customer specialist, I have finely tuned my expertise in adeptly navigating various platforms such as Shopify, Amazon, eBay, Square space, and Magento. My proficiency in utilizing these platforms is well-established, and I take pride in confidently asserting that I am not one to fumble around while navigating through them. Over the years, I have demonstrated my competence and efficiency in handling the intricacies of eCommerce platforms, ensuring a seamless and effective customer experience. My familiarity with Shopify, Amazon, eBay, Square space, and Magento is not just theoretical but has been proven through practical application, making me a reliable and skilled professional in the realm of eCommerce industry.

Experience: 5 - 10 years

As an eCommerce Customer Service Specialist, I am adept at efficiently providing exceptional service and resolving customer issues. I have a solid ability to communicate effectively, ensuring customer satisfaction and maintaining a positive image for the company.

Experience: 2 - 5 years

My hands-on experience in navigating and processing orders across these diverse eCommerce channels has equipped me with the expertise needed to provide effective and reliable customer service. As a result, I take pride in my ability to facilitate smooth order transactions for our customers, contributing to an enhanced overall shopping experience.

Other Skills

Basic Information

Age
28
Gender
Male
Website
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Address
Panabo City, Davao del Norte
Tests Taken
IQ
Score:  122
DISC
Dominance: 45
Influence: 15
Steadiness: 22
Compliance: 18
English
C2(Advanced/Mastery)
Government ID
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