Current Employment Status:
Hired Full Time on Sep 27, 2024
I am a Customer Service Sales/Cold Caller/Appointment Setter and an Onboarding Specialist/Virtual Assistant Professional with exceptional experience in blog and article writing, providing reliable sales, administrative, and customer support. A professional at managing tasks including
Specific Expertise
-Customer Service
-Community Manager
-Onboarding
-Sales
-Cold Caller/Appointment Setter
-Admin Support
-Lead Generation
-Online Research and Data
-Social Media Management
-Blog and Article Writing
CRM/Project Management tools I have experience with:
-HubSpot
-Zoho
-Notion
-Helpdesk
-Intercom
-ReAmaze
-Tidio
-HelpScout
-Zendesk
-Gorgias
-Freshdesk
-Hubstaff
-Asana
-Trello
-Woocommerce
-Shopify
-Amazon
-Groove
-Keeping
-Drag Cards
-ShipStation
-ColdTrack
-Loop Returns
-ReCharge
-Skio
-Klaviyo
-Flexport
-Stallion Express
-Five9
-Yotpo
-Trustpilot
-Meta Business Suite
-Google Apps
-Microsoft Office
-Slack
-Whatsapp
-Teams
Phone Tools
-Kixie
-DialPad
-CallTools
-Aircall
-Ring Central
Writing Tools I've used:
-ChatGPT
-ShopifyAI
-JasperAI
-CopyAI
-Gemini
-Rytr
-QuillbotAI
Photo and Video Editing tools:
-Canva
-Capcut
-InVideo
-Filmora
-InShot
-Figma
Other things that I can help you with:
-Set up your Etsy Shop/Store
-Gorgias, Zendesk Account for your Customer Service Personnel
-Set up your Shopify Store
2 Quick Steps to see if we're the RIGHT FIT
1. Send me a quick message
2. Schedule a discovery call
Experience: 2 - 5 years
n my extensive tenure as an eCommerce customer specialist, I have finely tuned my expertise in adeptly navigating various platforms such as Shopify, Amazon, eBay, Square space, and Magento. My proficiency in utilizing these platforms is well-established, and I take pride in confidently asserting that I am not one to fumble around while navigating through them. Over the years, I have demonstrated my competence and efficiency in handling the intricacies of eCommerce platforms, ensuring a seamless and effective customer experience. My familiarity with Shopify, Amazon, eBay, Square space, and Magento is not just theoretical but has been proven through practical application, making me a reliable and skilled professional in the realm of eCommerce industry.
Experience: 5 - 10 years
As an eCommerce Customer Service Specialist, I am adept at efficiently providing exceptional service and resolving customer issues. I have a solid ability to communicate effectively, ensuring customer satisfaction and maintaining a positive image for the company.
Experience: 2 - 5 years
My hands-on experience in navigating and processing orders across these diverse eCommerce channels has equipped me with the expertise needed to provide effective and reliable customer service. As a result, I take pride in my ability to facilitate smooth order transactions for our customers, contributing to an enhanced overall shopping experience.
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