Pernelia

CSR Virtual Assistant

80 ID PROOF
Verified
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Overview

Looking for full-time work (8 hours/day)

at $4.40/hour ($774.40/month)

Bachelors degree

Last Active

November 4th, 2024 (6 days ago)

Member Since

October 11th, 2022

Profile Description


Hi there! I’m a dedicated Virtual Assistant passionate about helping businesses thrive. With a knack for customer service, creative writing, social media page administration, and Canva content creation, I aim to make your life easier and your business operations more efficient.

What I Can Do for You:
1. Write-Up Crafting:
• I’ll draft engaging essays/articles with relevant keywords and phrases that potential users are searching for
.• I ensure every piece is polished and error-free, so you can shine.
2. Office Administration:
• Need reports, emails, correspondence or presentations? I’ve got your back!
• I’ll keep your documents organized and your communications professional.
• I will ensure data integrity and accuracy.
3. Canva Editing and Design:
• Let’s create stunning visuals for your social media and presentations.
• I’ll customize designs that reflect your unique brand style.
4. Communication:
• I’ll take and place calls  in your behalf for bookings, appointments and inquiries.
• I can manage social media accounts to maintain social media presence

Why Work With Me:
• I pay attention to every detail, follow instructions and meet deadlines.
• My creative approach ensures that your content and visuals would stand out
.• I believe in open communication, so you’ll always know where we're at.
 
 I am:
• Client-focused: Dedicated to providing exceptional service and exceeding client expectations
.• Organized and efficient: Able to manage multiple tasks simultaneously while maintaining a high level of attention to detail.
• Proactive and solutions-oriented: Take initiative to address issues before they escalate and find creative solutions to challenges.
• Communicative and collaborative: Excellent written and verbal communication skills, comfortable interacting with clients and internal teams.
• Tech-savvy: Familiar with basic social media practices and able to quickly learn new tools and platforms
.• Focused and a self-starter: Can work with less supervision, as this encourages me to think critically and come up with creative solutions independently.  

Top Skills

Customer Support » Email Support

Experience: 6 months - 1 year

This skill I acquired while working as Customer Service Associate for an E-commerce company based in Australia.

Customer Support » Customer Service

Experience: 2 - 5 years

Handling customer inquiries and concerns related to company products and services can be challenging but this did not stop me from giving my best to improve work quality and customer satisfaction.

Design » Graphic Design » Canva

Experience: 2 - 5 years

I am deeply passionate about crafting and expressing my creativity through vibrant colors and dynamic shapes. This artistic process allows me to bring my imaginative ideas to life, and creating visually engaging social media posts fascinates me.

Other Skills

Marketing » Content Creation

Experience: 1 - 2 years

It is my interest, and I am doing this as a hobby. I create eye-catching and informative videos. You can check this channel in YouTube. https://www.youtube.com/@PWellness22 This serves as my portfolio. :)

Office and Administration » Administrative Support

Experience: 2 - 5 years

I was in-charge of running the local branch office. I performed clerical tasks, prepared reports and correspondence, and addressed business inquiries and provide customer service as well. I also meet-up with merchants in behalf of the head office for affiliate functions.

Customer Support » Insurance » Underwriting

Experience: 1 - 2 years

I have a meaningful experience as a life insurance underwriter. I found myself not only selling insurance policies but also providing emotional support and guidance. I helped prospects understand the value of life insurance and helped them navigate complex decisions ensuring they felt informed and confident about their decisions.

Basic Information

Age
56
Gender
Female
Website
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Address
Davao City, Davao del Sur
Tests Taken
IQ
Score:  113
DISC
Dominance: 13
Influence: 15
Steadiness: 35
Compliance: 38
English
C2(Advanced/Mastery)
Uploaded ID
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“I have found someone who is smart, has a great work ethic and is easy to work with.”

Sara Brumfield

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