Customer Support Specialist

Verified

With Timeproof

Overview

Looking for part-time work (4 hours/day)

at $6.82/hour ($600.00/month)

Bachelors degree

Last Active

September 22nd, 2024 (55 days ago)

Member Since

October 10th, 2022

Profile Description

Dedicated and results-driven Customer Support Specialist with over four years of experience in the customer service and e-commerce industry. Proficient in addressing customer inquiries and requests through various communication channels remotely, including email, chat, and phone, with a strong focus on prompt issue resolution. Skilled at analyzing customer issues, identifying root causes, and implementing cost-saving solutions. Proven track record of enhancing the customer support experience through process improvements, resulting in streamlined workflows and increased revenue. Contributed to fostering customer retention and loyalty by implementing effective engagement strategies.