Current Employment Status:
Hired Full Time on Aug 14, 2024

Lyka

Administrative assistant, Cold email/call, Customer service.

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Overview

Looking for full-time work (8 hours/day)

at $3.41/hour ($599.98/month)

 Bachelor of Science in Marketing 

Last Active

December 23rd, 2024 (today)

Member Since

October 10th, 2022

Profile Description

 I am an experienced Administrative Assistant with a knack for cold emailing and calling, as well as a passion for providing exceptional customer service. With 3 years of combined experience in these areas, I offer a comprehensive skill set and a proven track record of success.As an Administrative Assistant, I excel in managing day-to-day operations, organizing schedules, and handling administrative tasks with precision and efficiency. My proficiency in office software and attention to detail ensure smooth workflow and effective communication within the Upgrade to see actual info addition to my administrative skills, I am adept at cold emailing and calling strategies to generate leads, foster relationships, and drive business growth. I have a knack for crafting compelling messages and initiating meaningful conversations that convert prospects into loyal customers.Furthermore, my background in customer service has equipped me with the empathy, patience, and problem-solving abilities necessary to address inquiries, resolve issues, and ensure customer satisfaction. I am committed to delivering exceptional service at every touchpoint, thereby enhancing the overall customer experience and fostering long-term relationships.Whether you need administrative support, assistance with cold outreach campaigns, or dedicated customer service, I am here to help. Let's collaborate to streamline your operations, boost your sales efforts, and elevate your customer satisfaction to new heights! with a knack for cold emailing and calling, as well as a passion for providing exceptional customer service. With 3 years of combined experience in these areas, I offer a comprehensive skill set and a proven track record of success.As an Administrative Assistant, I excel in managing day-to-day operations, organizing schedules, and handling administrative tasks with precision and efficiency. My proficiency in office software and attention to detail ensure smooth workflow and effective communication within the Upgrade to see actual info addition to my administrative skills, I am adept at cold emailing and calling strategies to generate leads, foster relationships, and drive business growth. I have a knack for crafting compelling messages and initiating meaningful conversations that convert prospects into loyal customers.Furthermore, my background in customer service has equipped me with the empathy, patience, and problem-solving abilities necessary to address inquiries, resolve issues, and ensure customer satisfaction. I am committed to delivering exceptional service at every touchpoint, thereby enhancing the overall customer experience and fostering long-term relationships.Whether you need administrative support, assistance with cold outreach campaigns, or dedicated customer service, I am here to help. Let's collaborate to streamline your operations, boost your sales efforts, and elevate your customer satisfaction to new heights!

Top Skills

Experience: 2 - 5 years

• Managed 50+ calls daily with ease • Expert in CRM & support tools • Resolved 95% of issues on 1st call • Assisting customer with different nationalities. • handling inbound calls (International Voice Account)

Other Skills

Experience: Less than 6 months

•Handling outbound calls • Mastered persuasive communication • Excelled in B2B settings • Scheduling efficiency • Proven track record in cold calling

Basic Information

Age
27
Gender
Female
Website
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Address
Bogo City, Bogo Cebu
Tests Taken
IQ
Score:  96
DISC
Dominance: 34
Influence: 12
Steadiness: 30
Compliance: 29
English
C2(Advanced/Mastery)
Government ID
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