Self-motivated and highly committed when it comes to
my strength. I look forward to acquiring new skills to enhance my knowledge and aim to help your company grow and succeed.
Experiences in:
- Excellent customer service support
- Team Management
-
- Chat support
- Technical support ( routers, modems, cameras, computers, etc.)
- Web search
- cold/warm calling
- lead generation
- data entry
-scheduled prospective tenant for viewing-helped identify the vendor for maintenance and cleaning- Schedule vendors for cleaning and maintenance -Pre-screened interested prospect-handled tenant move-out and move-in procedures-made follow-up calls to verify repair work with tenants-handled post notice for tenant-scheduled property inspections such as Move in, move out, health and Safety, Onboarding-Follow up with online leasing leads.-Managed online rentals
Use of:
- SalesForce
- Podio
- Microsoft Excel
- Adobe
- Appfolio
- Canva
- Salesforce
- Slack
- Google Driver
- Intercom
- Aircall/ Amazon Connect
and many more...
* Fluency in both written and Oral English
* Reliable in providing excellent service
* 10 years in the BPO industry
* 7
years in Real Estate / Property Management
- I have a laptop (Core i5 11th
Gen/ Windows 11) - Noise-cancelling Jabra headset
- I have a high-speed and reliable Internet connection
- My workplace doesn't have a noisy background
- No issue with attendance and very punctual
- No issue with a power outage in our area
- can work 40+ hours; 5 days a week
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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