Jericho
Content Moderator, Customer Service, Virtual Assistant
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $8.00/hour ($704.00/month)
Associates degree
Last Active
December 20th, 2024 (7 days ago)
Member Since
October 2nd, 2022
Profile Description
Talented Customer Support and Social Media Moderator
I have more than 7 years’ experience in call centers concerned with customer service, content moderation, appointment setting, and everything related to generating the highest quality of experiences with clients across numerous industries. In addition to competently managing the content to maintain positive environments, including accurate video captioning and providing qualified supports to help businesses expand and succeed, I am dedicated to using my best effort in all aspects to serve and help businesses.
I have developed communication, problem-solving, and analytical skills; flexibility and the ability to work in a high-stress environment; and the ability to always think firstly about the client. Whether selling high-ticket items by solving difficult problems with a 96% success rate or cold calling and producing
Key Strengths Include:
Efficient content moderation solution, which has been tested on how to enhance the platform’s vibrancy and safety for users. New
administrative sub-processes of transcription and inventory that facilitated increased efficiency and reduced errors. Professional attributes that include excellent interpersonal and customer relations skills, which translate into high customer satisfaction.
It is time to link up and see how I can help enhance your business operations!
Top Skills
Real Estate » Cold Calling
Experience: 1 - 2 years
Orchestrated cold calling campaigns targeting 200-300 warm leads daily, consistently achieving a 5% conversion rate per 100 leads.
Customer Support » Customer Service
Experience: 2 - 5 years
I have been providing customer service for more than 7 years, and during that time I have effectively resolved problems and raised customer satisfaction levels. By handling customer calls, sending and replying to emails, and referring people to live chat solutions, I can gain access to a variety of industries that will enable me to meet and surpass my performance goals. having a high degree of adaptability and a commitment to offering the best possible service and client loyalty.
Office and Administration » Content Moderation
Experience: 1 - 2 years
Consistently exceeded performance expectations with a 96?curacy rate in identifying and removing harmful content, including hate speech, violence, and misinformation. Demonstrated exceptional efficiency, reviewing over 125 videos per day to maintain a safe and welcoming online environment for millions of users. Applied keen judgment and critical thinking skills to discern subtle nuances in content, preventing the spread of harmful narratives and promoting a positive user experience. Actively contributed to fostering a respectful and inclusive online community by promptly addressing and mitigating potential risks to user safety and well-being.
Other Skills
Office and Administration » Data Entry
Experience: Less than 6 months
I have the skills in data entry with a clear emphasis on quality and speed. I always work with large amounts of information; I control all additions and entries of information. Error-free and efficiency-centric due to my special priority on detail, I can be considered a perfect candidate for managing your data essentials.
Office and Administration » Time Managment
Experience: 2 - 5 years
I pride myself on time management; this is because I am able to manage my time in order to fulfill tasks within strict deadlines in high-paced organizations. I maintain a multi-tasking ability in that I manage to balance my many responsibilities while producing excellent work within the shortest time possible. This skill has been of essence in the achievement of performance measures and improving productivity.
Basic Information
- Age
- 32
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao Del Sur
- Tests Taken
- IQ
- Score: 116
- DISC
- Dominance: 34
- Influence: 20
- Steadiness: 24
- Compliance: 22
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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