Data entry and VA

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

March 23rd, 2025 (yesterday)

Member Since

October 1st, 2022

Profile Description

Experienced Sales Manager and BPO Professional Seeking Work-From-Home OpportunitiesWith 7 years of experience in a hardware store, working across roles like Sales Support, Cashier, Sales Manager, and Account Branch Officer, I’ve developed strong leadership, reporting, and administrative skills. Additionally, I have extensive experience in the BPO industry, working with telecommunications and healthcare accounts, providing top-tier customer service and technical support.BPO Experience:Telecommunications: Worked on a prepaid account handling telco services for customers in Atlanta and Miami. My role involved troubleshooting, educating customers about their plans, and ensuring they fully understood and utilized their services. I handled four lines of business (LOBs): home phone, internet, home security, and cable services. I have experience managing different customer attitudes under pressure, always making sure they were satisfied with my support.Healthcare Account: Extensive experience with U.S.-based healthcare insurance accounts. I am familiar with medical terms and have provided support to members, helping them navigate their insurance plans and benefits. My experience in healthcare customer service has taught me the importance of empathy and precision in addressing members' needs.Skills I Offer:Data Entry: Fast and accurate typing with proficiency in managing large amounts of information across various software and databases.Copywriting: Strong writing and editing skills, with experience in producing marketing copy and optimizing content for SEO.Transcribing: Excellent listening skills, able to transcribe audio recordings accurately, with experience using transcription software.Virtual Assisting: Proficient in administrative tasks, including scheduling, email management, and research. Strong communication skills with a proven ability to multitask and manage time effectively.Customer Service: Skilled at handling customer inquiries, resolving issues, and ensuring high levels of customer satisfaction in both telecommunications and healthcare industries.I am confident in my ability to work in a fast-paced, remote environment and would love the opportunity to contribute to your team. I’m ready to start immediately and provide excellent service tailored to your needs.