Laizen

Virtual Assistant | Copywriting | Customer Service Pro

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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

March 13th, 2025 (today)

Member Since

September 29th, 2022

Profile Description

Hello! I’m Upgrade to see actual info, your dedicated virtual assistant. With a passion for crafting compelling content and providing efficient support, I’m here to help you achieve your goals. Whether you need engaging copy for your website, articles that captivate your audience, or seamless administrative assistance, I’m committed to delivering high-quality work tailored to your needs. Let’s work together to bring your ideas to life! I’m available full-time and ready to start immediately.

I have served as a Customer and Technical Support representative, a Quality Tester, and a Business Analyst. I collaborated closely with clients and internal teams to ensure that solutions aligned with business objectives and provided value.

Other Skills/Expertise:
*Experienced in Microsoft Office (MS Excel, MS Word, MS PowerPoint, Outlook) and Google Workspace
*Experienced with online scheduling tools (e.g., Outlook Calendar, Calendly, Google Calendar)
*Experienced in Customer Service and Technical Support.
*Experienced in gathering requirements, documentation, test plan creation, and system testing.
*Experienced working in a cross-functional virtual team.
*Handled multiple projects, understanding client requirements and meeting Service Level Agreements.
*Professional experience using generative AI tools (e.g. ChatGPT, Gemini, Claude) to boost productivity.
*Creative & Design: Canva
* Interpreting input from multiple sources.