• Reduced transport costs through an overhaul of 3PL supplier contracts.
• Worked with Commercial, Planning, and Quality teams to ensure appropriate stock levels.
• Prepared and planned weekly load lists and dispatch schedules.
• Inspected vehicles for load weights, packing, and order safety.
• Prepared legal import and export documentation for 30- 50 + orders weekly.
• Produced certificate of origin and bill of lading for export of raw materials and chemical products.
• Prepared all accounts paperwork and documentation using Navision and an in-house program.
• Arranged transportation of over 50+ orders weekly in from Dubai to different parts of the world.
• Obtained transport quotes, negotiated with haulers, and secured the best price.
• Supervised 25+ loading dock staff, allocating tasks and managing operations.
• Investigated stock discrepancies and escalated issues.
• Refined and improved product transport and storage processes.
• Resolved employee conflicts in the most efficient manner while following all company protocols.
• Ensured alignment by reconciling shipment data between multiple systems.
• Identified savings by removing unnecessary steps in the logistics process.
• Managed, coached and developed a high-performing team to meet business objectives.
• Settled conflicts concerning transportation, logistics systems, and customer issues to minimize logistical issues and delays.
• Supported new business initiatives and projects, and contributed to review meetings and change processes.
• Selected carriers and suppliers and monitored service against performance criteria.
• Assisted with continuous improvement initiatives by identifying inefficiencies and cost optimization opportunities.
• Initiated and collaborates with the Team for packaging and provided appropriate, cost-effective, and high-quality solutions.
• Reviewed the impact of logistics changes ranging from shipping modes, to product volumes and carriers and reported results to tea
• Negotiated rates and contracts with transportation and logistics providers with favorable outcomes.
• Confirmed carrier compliance with company policies and procedures for product transit or delivery.
• Set departmental KPIs and reviewed the ongoing performance of direct reports to meet business objectives.
• Inspected labeling to guarantee correct parts reached the correct customers at the agreed time.
• Updated customers and interdepartmental employees on critical shipments upon request.
• Analyzed data to identify trends to aid customer service and cost improvements.
• Contributed to the creation and implementation of best practice logistics policies to improve operational performance.
• Delivered solutions to logistics problems while maintaining high levels of service within budgetary requirements.
• Recommended optimal transport modes, routes, or frequency to reduce delivery times.
• Complied with legal, health, and safety and import and export regulations.
• Collaborated successfully in a cross-functional team-oriented environment to achieve objectives and streamline processes.
• Distribution issue resolving
• Negotiation
• Microsoft Dynamics
• Warehouse coordination
• Organization and time management
• Complaint handling Skills
• Problem Solving Abilities
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