Ronnielyn
Customer Service is an Attitude not just a Department
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Bachelors degree
Last Active
February 20th, 2025 (yesterday)
Member Since
September 21st, 2022
Profile Description
I've been in the BPO industry for over 15 years. I started as a technical support representative for more than 9 years for a DSL account. We help customers with their internet service issues such as no connection, slow connection and
For almost 4 years, I worked as a Billing and Sales Customer Service Representative. Answer customer billing inquiries, processing payments and upselling. Offering mobility and Internet service to both old and new customer. I join Winback department for 3 months to get customers re-engage their business to out SEO service. For 5 months I was an Order taking agent for a famous Pizza establishment and lastly 10 months as a Roadside Assistance Customer Service Representative assisting customers over the phone with their vehicle disablement. With the vast experience that I have in the BPO industry I was able to develop different skills such as Interpersonal Skills and Multi-tasking. I also was able to use different CRM software use in handling both inbound and outbound calls.
Top Skills
Customer Support » Technical Support
Experience: 5 - 10 years
Worked as a Technical Support Representative for a DSL account for more than 9 years. Main responsibility would be troubleshooting internet connection problems.
Customer Support » Phone Support
Experience: 10+ years
Handle both Inbound and Outbound calls
Customer Support » Customer Service
Experience: 10+ years
I have been in the BPO Industry for over 15 years.
Other Skills
Basic Information
- Age
- 42
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Baguio City, Benguet
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 33
- Influence: 7
- Steadiness: 25
- Compliance: 35
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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