Joannie

Customer Service Representative

80 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $5.00/hour ($440.00/month)

Associates degree

Last Active

November 12th, 2024 (7 days ago)

Member Since

September 20th, 2022

Profile Description

I have a strong background in administrative support and my passion for helping businesses succeed, I believe I can be a valuable asset to your Upgrade to see actual info my previous roles, I have developed skills in:Communication: I can manage emails, schedule appointments, and handle client inquiries Upgrade to see actual infoanization: I am adept at managing calendars, organizing files, and maintaining databases to ensure smooth operations.Technical Proficiency: I am experienced in using various software and tools such as Microsoft Office Suite, Google Workspace, and project management platforms like Asana and Trello.Adaptability: I can quickly learn new systems and processes to meet the specific needs of your team.

Top Skills

Marketing » CRM » Salesforce

Experience: 5 - 10 years

Being a customer service, sales and retention agent for 5 years, I was promoted as a Saves and Sales Champion. I create powerpoint presentation and train those agents who were not performing well in sales to improve. I extract reports from salesforse and sent updates to everyone via email and chats. I also hype and assist agents in closing sales. Attend client and management meetings to report day to day progress.

Real Estate » Lead Generation

Experience: 6 months - 1 year

Office and Administration » Personal Assistant

Experience: 1 - 2 years

Other Skills

Accounting » Bookkeeping

Experience: 1 - 2 years

Prior to being a call center agent, I was a full time bookkeeper at an Integrated Cooperative where I record daily transactions. Doing daily cash count with the cashier. I make monthly financial statements and report it during board meetings. I also process BIR and CDA requirements annually.

Marketing » Social Media Management » Facebook marketing

Experience: 2 - 5 years

I am an online seller for almost 4 years now. As an online seller I make sure I manage the marketing of my products on facebook every day to ensure high volume sales.

Customer Support » Content Management

Experience: 1 - 2 years

As a content moderator for almost 2 years now. I make sure that I provide the best out of the task given to me by the client. I always ensure to have 100

Design » Graphic Design » Canva

Experience: 1 - 2 years

Project Management » Trello

Experience: 6 months - 1 year

Marketing » GoHighLevel

Experience: 6 months - 1 year

Basic Information

Age
31
Gender
Female
Website
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Address
Davao, Davao del Sur
Tests Taken
IQ
Score:  108
DISC
Dominance: 30
Influence: 19
Steadiness: 40
Compliance: 11
English
C2(Advanced/Mastery)
Government ID
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