Alyssa

Dedicated Virtual Assistant and Researcher

90 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.11/hour ($899.99/month)

Bachelors degree

Last Active

November 26th, 2024 (2 days ago)

Member Since

October 20th, 2015

Profile Description

Started working in the BPO industry since 2016, servicing US-based customers handling TelCo services ( MetroPCS) then moved to AT&T ISM Fiber offering Sales and Customer Service and was promoted as a Team Leader then handled AT&T Mobility Sales and Services. Proceed on pursuing my career on Financial Services on Home Lending and now on Credit Card - - continuing my journey to motivate people, identify opportunities, closing out behaviors and leading to success.

Top Skills

Experience: 2 - 5 years

Years of experience on coaching to develop skills of team members specific to contact center experience

Experience: Less than 6 months

As a team leader, using microsoft word is an eseential. it built my experience with microsoft word

Experience: 5 - 10 years

8 years experience in a Bpo helps me boost my critical thinking skilliks, specially on helping out customers on resolving their concerns

Other Skills

Experience: 5 - 10 years

Looking into data and analyzing them is essential as a team leader, it helps on identifying to root cause of concers and give us the idea on how to resolve it helping us to achieven our goals

Experience: 5 - 10 years

As a team leader, using microsoft excel is an eseential. it built my experience with microsoft excel

Basic Information

Age
24
Gender
Female
Website
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Address
Taguig, Metro Manila
Tests Taken
IQ
Score:  119
DISC
Dominance: 39%
Influence: 15%
Steadiness: 28%
Compliance: 19%
English
C2(Advanced/Mastery)
Government ID
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