Started working in the BPO industry since 2016, servicing US-based customers handling TelCo services ( MetroPCS) then moved to AT&T ISM Fiber offering Sales and Customer Service and was promoted as a Team Leader then handled AT&T Mobility Sales and Services. Proceed on pursuing my career on Financial Services on Home Lending and now on Credit Card - - continuing my journey to motivate people, identify opportunities, closing out behaviors and leading to success.
Experience: Less than 6 months
As a team leader, using microsoft word is an eseential. it built my experience with microsoft word
Experience: 5 - 10 years
8 years experience in a Bpo helps me boost my critical thinking skilliks, specially on helping out customers on resolving their concerns
Experience: 5 - 10 years
Looking into data and analyzing them is essential as a team leader, it helps on identifying to root cause of concers and give us the idea on how to resolve it helping us to achieven our goals
Experience: 5 - 10 years
As a team leader, using microsoft excel is an eseential. it built my experience with microsoft excel
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