Jenalyn

Quality Analyst | Lead Generation Specialist | General VA

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Not Specified

Last Active

October 3rd, 2024 (2 days ago)

Member Since

September 14th, 2022

Profile Description

Hello! I'm Jenn, with over 8 years in the BPO industry, transitioning from Lead Generation to Quality Assurance. Known for my ability to manage multiple priorities and communicate effectively, I thrive in dynamic environments and am looking to apply my skills in a Virtual Assistant or Admin VA role to help streamline and enhance business operations.

Top Skills

Office and Administration » Citrix

Experience: 1 - 2 years

Used to locate and monitor agents with their calls. Generated data from Citrix.

Office and Administration » Quality Assurance

Experience: 1 - 2 years

Evaluate calls and determine Area's for Improvement.

Other Skills

Marketing » CRM

Experience: 1 - 2 years

Used to locate for customer's account or information

Customer Support » Email Support

Experience: Less than 6 months

Customer Support » Chat Support

Experience: Less than 6 months

Office and Administration » Data Entry

Experience: Less than 6 months

Office and Administration » Microsoft Excel

Experience: 1 - 2 years

Used basic functions to create table and graphs.

Basic Information

Age
28
Gender
Female
Website
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Address
Minglanilla, Cebu
Tests Taken
None
Uploaded ID
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