Technical/Customer Support

Technical/Customer Support - Client Support

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

December 2nd, 2024 (today)

Member Since

August 29th, 2022

Profile Description

I have almost 7 years of BPO experience, a background in Marine Engineering, and a Computer Hardware Servicing certification from Tesda. My career includes extensive experience in technical support, customer service, and client support specialist roles at Concentrix/Convergys, Teleperformance, and RealPage.
I have excelled in email, phone, and chat support, consistently delivering high-quality service. Additionally, my role as Production Manager at Bookwise Global Advertising allowed me to develop my organizational and managerial skills further.
I am 100% committed to providing support, am a fast learner, adaptable to any schedule, and take pride in my hard work. I’m excited to bring my expertise and skills to your company.
If you have any questions or need further information, please feel free to reach me via email or phone.
SKILLS & ABILITIES
- Zendesk
- Salesforce
- Microsoft Office: Advanced proficiency in Word, Excel (including PowerPivot and formulas), Outlook, and Word.
- Troubleshooting: Proficient in resolving issues on Windows and Mac platforms.
- Computer Hardware Servicing and Networking: Advanced skills, holding an NC 2 certification.
- Marine Engineering: Intermediate skills in ship engines, with networking and computer skills at an advanced level.