Genesis
General Virtual Assistant | Customer Service Support | Order
Verified
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Bachelors degree
Last Active
March 28th, 2025 (7 days ago)
Member Since
August 25th, 2022
Profile Description
I am a dedicated and detail-oriented General Virtual Assistant with extensive experience in customer service, logistics, and production coordination. With a background in supporting both US and UK clients through Amazon, I specialize in managing end-to-end order processing, ensuring seamless operations and customer satisfaction. My expertise extends to coordinating production workflows in the promotional industry, handling logistics, and providing exceptional virtual support to optimize business efficiency. Committed to delivering high-quality service, I bring strong organizational skills and a customer-first approach to every project.
Top Skills
Customer Support » Customer Service
Experience: 1 - 2 years
Being in Customer Service allows me how to handle pressure and customer satisfaction. For 1 year at Amazon and 4 months in Atticus, I was placed in different LOBs, handling Voice and Non-voice even directing the driver or the Amazon Delivery Man. This gives me an edge to be knowledgeable with client concerns and the needed resolution. I believe the experience I have earned is what most of the company is looking for.
Marketing » Sales » Order Management
Experience: 1 - 2 years
I am attentive and detail-oriented in terms of orders since this is like a puzzle system of different information, I gained this experience, resolving failed deliveries, returns, and refunds, customer complaints, rush orders as a Promotional Order Management Specialist for 1 year and 6 months. Knowledgeable in Common SKU, Sage, ESP, and EXCEL.
Other Skills
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Valenzuela, Metro Manila
- Tests Taken
- IQ
- Score: 103
- DISC
- Dominance: 47%
- Influence: 8%
- Steadiness: 31%
- Compliance: 14%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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