Your Go-To Virtual Assistant for Design, Support, & Creative

Overview

Looking for part-time work (2 hours/day)

at $6.95/hour ($305.81/month)

Bachelors degree

Last Active

February 8th, 2025 (5 days ago)

Member Since

August 24th, 2022

Profile Description

I am a customer service professional with 3 years of experience in an international BPO, specializing in calls, chat, and email support. I am now transitioning to freelancing, bringing my communication, problem-solving, and customer care skills to the freelance world. Along with my BPO background, I also have a strong passion for video editing and graphic design, using tools like CapCut and Canva as hobbies.
Skills & Experience:
Customer Support (Calls, Chat, and Email): I have honed my ability to handle customer inquiries and resolve issues efficiently across multiple channels. I’ve developed strong communication skills, ensuring a positive customer experience.
Video Editing (CapCut): While I don’t have professional experience in video editing, I have been editing videos as a hobby using CapCut. I enjoy creating engaging content by adding transitions, music, and effects to make videos stand out.
Graphic Design (Canva): I use Canva to design visuals such as social media posts, flyers, and banners. Although it’s not professional work, I am passionate about creating visually appealing designs that align with brand aesthetics.

Services I Offer:
Customer Service: I offer reliable customer support via phone, email, and chat. Whether it’s answering inquiries, resolving issues, or handling general customer needs, I ensure excellent service and satisfaction.
Video Editing: I can edit basic videos for social media or personal projects using CapCut, adding transitions, music, and effects.
Graphic Design: I can assist with creating social media posts, banners, and promotional content using Canva. My designs aim to be visually engaging and aligned with the client’s needs.
Administrative Support: I can help with basic administrative tasks such as data entry, research, and scheduling to ensure business efficiency.

Why Choose Me:
Eager to Learn: I am committed to growing my skills in video editing and graphic design. While these are hobbies for now, I am constantly improving and learning new techniques.
Customer-Focused: My BPO background has instilled in me the importance of customer satisfaction. I am reliable and dedicated to providing high-quality support.
Creative: My passion for creativity drives me to deliver engaging video content and attractive designs that stand out.

I’m excited to bring my skills and passion to the freelance world. Let’s work together to achieve your goals, whether you need customer support or creative services!