Jordan

Customer Service Analyst

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Overview

Looking for part-time work (4 hours/day)

at $2.00/hour ($176.00/month)

Bachelors degree

Last Active

March 7th, 2025 (2 days ago)

Member Since

August 23rd, 2022

Profile Description

Customer Service and Fraud Analysis professional with demonstrated expertise in financial services, retail operations, and business process management. Skilled in implementing fraud prevention strategies, optimizing customer experience, and driving operational excellence across multiple industries. Known for effectively resolving complex customer disputes and streamlining business processes.

Top Skills

Experience: 1 - 2 years

Experienced in using Salesforce to keep track of leads, build strong customer relationships, and close deals effectively while staying organized and focused on sales goals.

Experience: 6 months - 1 year

Proficient in using Zendesk to streamline customer support processes, resolve tickets efficiently, and enhance customer satisfaction through effective communication and problem-solving.

Experience: 1 - 2 years

Passionate about delivering excellent customer service by actively listening, resolving issues efficiently, and ensuring every customer feels valued and supported.

Other Skills

Experience: 1 - 2 years

Experienced in using Microsoft 365 tools to stay organized, collaborate effectively, and get things done—whether it's creating reports, managing schedules, or working with teams online.

Basic Information

Age
24
Gender
Male
Website
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Address
Valenzuela City, Metro Manila
Tests Taken
IQ
Score:  96
English
C2(Advanced/Mastery)
Government ID
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