CUSTOMER SERVICE:
Manage Client Relationships
Onboarding of Managers
Manage Escalations
Manage and Coach Agents
Conducts Training
Creates Process Improvement ?Plans
Phone/
Customer Service Management
E-COMMERCE:
Order Management and ?Fulfillment
Shopify Listings
Inventory Management
Basic Social Media ?Management
Acts as an ambassador of the ?Brand
Phone/
AMAZON VA- MANAGER
Product Research
Product Keyword Research/ ?Competitor Analysis
Product Listing Optimization, ?SEO, Organic Ranking
Supplier Sourcing
Keyword Listing/ SEO
PPC
Customer Service Supervisor
Amazon Feedback (FBM)
Amazon FBA
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