As a Customer Service Specialist from my previous employer, I learned about how to facilitate clients by placing their lines into their respective call. We occasionally cater their scheduled calls by moderating it
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.