Erissa

Virtual Assistant, Customer Support

55 ID PROOF
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Overview

Looking for part-time work (6 hours/day)

at $7.00/hour ($924.00/month)

High school diploma

Last Active

December 2nd, 2024 (yesterday)

Member Since

August 17th, 2022

Profile Description

Hardworking, reliable, and detail-oriented with more than five years of combined experience as a Customer Support, Virtual Assistant, and Quality Analyst. A resilient team player that can work independently with less supervision and is quick on the uptake. Proven ability to collect and manage information efficiently and accurately, maintain confidentiality, and produce quality work.

SKILLS
*Experience in customer service through chat, call, and email support
*Can work independently with less supervision
*Excellent and speedy typing skills
*Booking and setting appointments
*Technical support and troubleshooting
*Experience as a Quality Analyst
*Strong written and verbal communication skills
*High-level attention to details
*Ability to multitask and solve problems effectively
*Approach difficulties with a can-do attitude

TOOLS
*Zendesk
*Gorgias
*Shopify
*Notion
*Automizely/ Aftership
*Boulevard
*Meta Business Suite
*MS Office
*Google Sheets, Google Slides, and Google Docs
*Canva
*Slack

Basic Information

Age
27
Gender
Female
Website
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Address
Bacoor, Cavite
Tests Taken
IQ
Score:  126
DISC
Dominance: 45%
Influence: 11%
Steadiness: 11%
Compliance: 34%
English
C2(Advanced/Mastery)
Government ID
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