Freelancer

Overview

Looking for full-time work (8 hours/day)

at $5.60/hour ($985.60/month)

Bachelors degree

Last Active

March 5th, 2025 (2 days ago)

Member Since

August 12th, 2022

Profile Description

I'm a highly skilled and detail-oriented professional with a strong background in customer support, e-commerce, and administrative tasks. My expertise lies in leveraging various tools and platforms to streamline processes and enhance overall efficiency. Here's a snapshot of my skills:
Customer Support Platforms:
Gorgias: Proficient in using Gorgias for efficient and organized customer support. I can manage tickets, automate responses, and ensure prompt resolution of customer queries.
Zendesk: Experienced in setting up and managing Zendesk support systems, creating workflows, automation, and knowledge base articles to improve customer service.
ReAmaze: Skilled in utilizing ReAmaze to centralize customer communications, ensuring a seamless and responsive support experience.
E-commerce Platforms:
Shopify: Adept at managing Shopify stores, handling product listings, order processing, and addressing customer inquiries to enhance the overall shopping experience.
Productivity and Collaboration Tools:
Airtable: Proficient in creating and managing databases, project tracking, and collaborative workspaces in Airtable to enhance organizational efficiency.
Slack: Experienced in using Slack for seamless communication and collaboration within teams, ensuring effective information flow.
Canva: Skilled in graphic design using Canva, I can create visually appealing content for various purposes, including social media, marketing materials, and presentations.
Hootsuite: Well-versed in Hootsuite for social media management, scheduling posts, and analyzing performance across different platforms.
Calendly: Efficient in utilizing Calendly for scheduling appointments and managing calendars, ensuring optimal time management.
Office Suites:
Microsoft Office: Proficient in Word, Excel, PowerPoint, and Outlook for various administrative tasks, document creation, data analysis, and communication.
Google Workspace: Experienced in using Google Docs, Sheets, Slides, and Gmail for collaborative work and efficient document management.
Social Media:
Proficient in managing social media accounts, creating content, and engaging with the audience on platforms such as Facebook, Twitter, Instagram, and LinkedIn.
ConvertKit: Proficient in leveraging ConvertKit to create targeted email campaigns, automate sequences, and optimize email deliverability. I can help you build and nurture your subscriber list effectively.
Communication and Collaboration:
Zoom: Experienced in using Zoom for virtual meetings, webinars, and collaborative sessions. I can ensure smooth communication and engagement, facilitating effective teamwork and client interactions.

Skype: Skilled in utilizing Skype for business and personal communication. I can help you set up and manage Skype meetings, ensuring seamless connectivity and fostering strong connections with clients and teaUpgrade to see actual infombers.
With a keen eye for detail and a commitment to delivering high-quality results, I am confident in my ability to contribute to your projects and help you achieve your business goals. Let's collaborate and take your business to new heights!